Where has the time gone? We just finished our fourth summer at Stone Harbor Wilderness Supply. When I purchased the store in January of 2010, I am not sure I had any idea that I would be as proud the the store as I am. And when I say proud of the store, more than anything I mean that I am proud of everyone who works here. They are a great group of people who make it fun for me to come to work and I hope they make it fun for you to visit our store.
As I look back over the past few summers, I need to assess what we have done and what can we do to make your experience better. What really needs to be asked is why would you, our customers, buy from us instead of someone else. The myth that needs to be dispelled is the pricing issue. It is amazing how many people come in the store expecting to pay a surcharge just because we are a tourist area. Many times during the busy season, I have people express surprise that our prices are the same as the outdoor stores in the Cities, Duluth and Thunder Bay. Now, if you want to pay more because you love Grand Marais, we can work that out for you, but it is not a requirement. Another reason to buy and support Stone Harbor is that when you talk to my staff, you are talking to folks who live here and know the area quite well. We talk to the outfitters, lodge owners and other visitors. We have conservation officers and Forest Service workers in our store a few times a week, so we know where we can advise you to go for that hike and water craft trip. We hear where the fish are biting this morning, not last week. And if we don’t know, we can find out for you.
You can buy a lot of the equipment we sell other places and on line. Will you find it for less? Maybe. But can you touch and try on these products without driving to four different stores and fighting traffic and crowds? Probably not.
Just know that we are here for you and we enjoy your visits. And this week we are expressing our gratitude with our Giving Thanks Sale. It’s our way of thanking everyone who has supported us over the last four years.